- What is the return policy?
Please check return policy page here
- What is the payment options?
We offer cash on delivery and credits cards payment for domestic order (Egypt).
We offer credits cards payment for international orders.
- Is the website secure?
Yes, website is secure with SSL security and all data and payment details are secure and safe.
- What are the shipping options?
We ship domestic to Egypt and international to Middle East.
- What are the international taxes, duties, etc. that I have to pay?
Please check with your local custom office.
- When will I receive my order?
Domestic shipping will take 5 business days and 15 business days for international shipping.
- What do I do if I never received my order?
Please contact our customer service here and team will replay to you ASAP.
- What do I do if I received a defective order?
Please contact our customer service here and will help you in return process.
- How do I make changes to an order I’ve already placed?
Please contact our customer service here to help you.
- Where are you located?
Our office located in Egypt.
- Where do products come from?
We only sell 100% original products from international independent brands to make sure of quality and uniqueness.
- How do I make sure I order the right size?
Please check size chart for each product in product description and don't worry all products are true to size.
- How do I contact your company if my question isn’t answered here?
Please contact customer service here or join us @