FAQ

         Please check return policy page here

  • What is the payment options?

         We offer cash on delivery and credits cards payment for domestic order (Egypt).

         We offer credits cards payment for international orders.

  • Is the website secure?

         Yes, website is secure with SSL security and all data and payment details are secure and safe.

  • What are the shipping options?

         We ship domestic to Egypt and international to Middle East.

  • What are the international taxes, duties, etc. that I have to pay?

         Please check with your local custom office.

  • When will I receive my order?

         Domestic shipping will take 5 business days and 15 business days for international shipping.

  • What do I do if I never received my order?

         Please contact our customer service here and team will replay to you ASAP.

  • What do I do if I received a defective order?

         Please contact our customer service here and will help you in return process.

  • How do I make changes to an order I’ve already placed?

         Please contact our customer service here to help you.

  • Where are you located?

         Our office located in Egypt.

  • Where do products come from?

         We only sell 100% original products from international independent brands to make sure of quality and uniqueness.

  • How do I make sure I order the right size?

         Please check size chart for each product in product description and don't worry all products are true to size.

  • How do I contact your company if my question isn’t answered here?

         Please contact customer service here or join us @

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